How to return an item bought online:

Step 1: Ship items to the following address:

Ivy Hill Boutique
8835 Ladue Rd.
St. Louis, MO 63124

Step 2:  All returns must be pre-paid and post marked within 14 days of the date that the item was originally shipped to you. NO EXCEPTIONS. It is recommended that you obtain a tracking number for the shipment.

* Ivy Hill is not responsible for any lost or damaged packages

Step 3: Once the returned merchandise is received within the proper timeframe, we will process your return within five business days. All refunds will be returned to the original method of payment.

Step 4:  Please note that any return that does not meet these requirements will be refused.

If you have any questions, give us a call at 314-721-7004 or email us at ivyhillstl@gmail.com.